Interpreter Coordinator (internships in Albuquerque, USA)

PRIMARY FUNCTION

Responsible for the Community Outreach Program for the Deaf (COPD) - New Mexico’s Interpreting Services Program and In-Step Program. Administers the Interpreting Department’s Internship Program. Performs daily supervisory responsibilities for Interns, Interpreter Referral Specialists and Staff Interpreters. Assists with curriculum development and administrative and operational policy development. Completes reports to include In-Step quarterly reports, interpreter status reports and staff productivity reports. Oversees daily operations to include business contracts and local needs. This position reports to the Agency Director on local needs and provides information to the Operations Director on processing issues. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

• Provides interpreting and transliterating services for Deaf and Hearing consumers in a variety of educational and community settings including medical, mental health, vocational, social services, etc.
• Provides oversight and direction in the development of the Intern/Mentee Program
• Provides direct supervision of Intern/Mentee Program daily operations including professional development, referral services, billing, payroll, collections, and quality of interpreting services; overall responsible for all aspects of the Interpreting Intern/Mentee Program
• Provides Intern/Mentee Coordination of schedules and trainings.
• Develops interpreting opportunities for interns that match job and skills sets needed.
• Maintains high professional standards in accordance with the RID Code of Professional Conduct, ensuring quality interpreting services for the Hearing and Deaf consumers
• Documents interpreting time for billing purposes
• Assists with in-house and walk-in interpreting services, as needed
• Assists with educational interpreting and emergency coverage as schedule permits
• Provides input for hiring, training, and evaluating staff
• Executes select administrative functions in support of the Interpreting program mission. Administrative functions include documenting interpreting time for billing purposes, assisting with feedback mechanisms for interpreters and assisting with oversight of Interpreter Referral Specialists
• Supervises Intern, Interpreter Referral Specialists and Staff Interpreters
• Monitors the quality of services of freelance (contract) interpreters
• Supports the local community interpreters
• Administers the Interpreting Department’s internship program; works with supervisor in the development of the internship program for state-wide and national best practices
• Supervises all Interns providing interpreting support, professional development and guidance to meet national standards
• Collaborates with legal, medical and mental health partners state-wide to maximize services and training opportunities
• Develops interpreting related workshops for consumers and interpreters
• Assists with contracts for freelance interpreters; maintains a file on each freelance interpreter; follows-up on interpreter/consumer concerns
• Evaluates productivity levels of staff interpreters and monthly fill rates for the department and makes recommendations for improvement; develops procedures to accomplish stated recommendations
• Consults with agencies regarding professional and ethical conduct of contract interpreters
• Evaluates interpreter services and develops recommendations of changes based on community needs and service operation; shares information with Agency Director and Director of Operations
• Acts as a liaison with local and national interpreting resources such as NAD and RID to foster improvement in interpreting services
• Works as part of a team to develop VI programs for the Deaf community
• Works with businesses and organizations in the development of VI services
• Represents the Interpreting Program at agency and community meetings, as assigned by supervisor
• Provides translation services as needed.
• Documents interpreting time and activities for billing purposes
• May drive agency or personal vehicle on company business

MINIMUM QUALIFICATIONS

• Completion of ITP or Associates degree (three years of directly related experience may substitute for Associates)
• RID CI and CT, or CSC, or CDI/RSC, or NAD5, or EIPA 5.0, or NIC Advanced
• Current valid New Mexico Interpreter License
• 2 years of interpreting experience, community interpreting preferred (1 year of experience equals 20-25 hours per week for average of 50 weeks per year)
• Pass drug screening
• Valid New Mexico Driver License, proof of insurance and New Mexico Motor Vehicle Division Motor Vehicle Report

DESIRED QUALIFICATIONS

• Bachelor’s degree
• Completion of formal internship/mentee program
• Additional years of directly related experience

SELECTION Applicants will be rated and evaluated based upon of their qualifications, training and related job experience

HOW TO APPLY Complete application at or mail to:
Community Outreach Program for the Deaf
Attn: Anne Levy
10601 Lomas NE, STE 115
Albuquerque, New Mexico 87112
505-255-7636

OR

Mail application to:
Community Outreach Program for the Deaf
Attn: Human Resources
268 West Adams Street
Tucson, AZ 85705

Fax resume and cover letter – 505-255-8029

Email resume and cover letter – Scotty@copdaz.org

OPEN March 29th, 2011

CLOSING DATE Until Filled


EQUAL OPPORTUNITY EMPLOYER

Thanks.